Effective as of March 29, 2022
This Privacy Policy (this “Policy”) describes how RISA Tech, Inc. (“RISA, “we,” “us,” or “our”) collects, stores, and processes the information we collect from users of our website. We take your privacy seriously and strive to provide our Services with the protection of your information in mind. This Privacy Policy applies to your use of our website located at risa.com, all subdomains thereof, any other websites and online offerings operated by RISA which link to this Privacy Policy, whether accessed via computer or mobile device (the “Services”). This Policy does not apply to third-party properties, or RISA properties that contain other privacy policies. We offer our customers the ability to log in to our customer portal through our website. We may collect aggregated statistics about how users access and use our portal, and such collection is governed by this Privacy Policy. Any other information that we collect through your use, and our customers’ use, of our customer portal is governed by the terms of our agreement with the relevant customer.
This Privacy Policy is divided into the following sections:
If you have any questions regarding this Privacy Policy, please contact us at privacy@risa.com.
Our Policy is provided to you to explain and describe to you how we collect, use, share, and disclose information collected via our Services. The following bullets provide a brief summary of some of the central features of our privacy practices, but you are encouraged to read the entirety of our Policy to gain a complete understanding of our privacy practices.
By using our Services, you acknowledge that your personal information will be handled as described in this Privacy Policy. Your use of our Services, and any disputes over privacy, are subject to this Privacy Policy and our Terms of Use, including its applicable limitations on damages and resolution of disputes. The Terms of Use are incorporated by reference into this Privacy Policy.
We collect information, including personal information, directly from you, from other entities, and automatically as you use our Services.
We collect information that you give to us. To the extent that our Services require you to submit information about yourself, for example through our Contact Us form or in connection with setting up an account, in order to establish an account, use our Services, and/or receive information about our Services, we will collect and hold such information.
The most common ways in which we collect personal information include:
If you represent a business and want to utilize our Services on behalf of such business, you may be asked to provide information such as a business name, website URL, telephone number, physical address, email address, credit card information, and other contact information (all of the foregoing, “Business Information”). Business Information may also include a business’s opt-in to receive additional information regarding Services that we provide. Some of the Business Information you provide to us may be personal information.
We may obtain information about you from your employer, e.g. as an authorized person to use our Services or a contact for billing or other inquiries. In addition, we collect information about you from unaffiliated entities when we purchase lists that include contact information for individuals who may be interested in our products and services.
Just like many other websites, we collect information about what parts of our Services you use and how you use them using cookies and other technologies. Information we may collect includes, without limitation:
For more information regarding what cookies are and how you can manage them as part of your use of our Services, please see the section titled “Cookies and Web Beacons” below. We may also use unique identifiers, Flash cookies, web beacons, web server log information, or other technologies to collect information about you. In addition to the information that we collect from you for our own Services, we may collect information from you for service providers to assist us in providing our Services to you.
Generally, we collect information from you and our other users to administer our business activities and to measure and improve our Services.
We use the information we collect from and about you in order to:
If we send you promotional emails, you may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other promotional information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.
In addition, information collected from end-users, including you, may be used in aggregate form to, among other things, determine the total number of end-users who are using our Services, prepare utilization reports for our internal business purposes, diagnose and fix compatibility problems or other problems with our Services, and perform statistical analyses to enable us to build higher quality, more useful online Services.
We use Business Information for the purposes described above and to create accounts for businesses, to communicate changes to the Services, to improve the Services, to provide anonymous reporting for our internal purposes, and to market RISA products and services to such businesses.
We may combine your personal information that we have with other information that we obtain from business partners or other companies.
In providing our Services to you, we may find it necessary or beneficial to share your information with our service providers, including our credit card processing services, our advertising service providers, and other entities that assist us in connection with the provision of the Services, such as hosting partners (collectively, “Providers”) or allow such Providers to gather information directly from you.
Some of this information that you provide to us or our Providers may include your personal information such as in the following circumstances:
When you use our Services, a cookie that uniquely identifies your IP address, your browser and the portion of our Services that you have requested (such as webpage) may be sent from your computer or mobile device directly to us.
Cookies and other tracking technologies (such as browser cookies, pixels, beacons, and Adobe Flash technology that include cookies) are comprised of small bits of data that often include de-identified and anonymous user information and/or identifiers. We may use these technologies to collect and store information about you and your usage of our Services, such as the content you view within our Services, purchases you have made or have indicated an interest in making in respect of our Services, search queries you have run, and any advertisements you may have seen. We also use cookies to improve the quality of our Services (for example, by fulfilling your language, account recognition, filtering and other preferences) and to better understand how people interact with our Services (for example, by tracking user trends and patterns associated with the use of our Services). Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Services may not function properly without cookies. If you would like more information about cookies and how to control and delete cookies in various browsers, such as Internet Explorer, Firefox, Safari, Opera and Chrome, please click here.
We may work with advertising companies (our Providers) who may also utilize flash or enhanced cookies or web beacons to better provide advertisements about goods and services, including our Services, that may be of interest to you. As a result, we may also deliver a file to your computer through the Services (known as a “web beacon”) from an advertising network Provider. Web beacons allows advertising networks to provide anonymized, aggregated auditing, research and reporting for us and for other advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. These beacons may, for example, log that you have viewed a certain product or service on our site and then show you an ad for that product or service or a similar product or service when you browse to another website. Since your web browser sends a request to receive content from webpages you visit, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site. To "opt-out" of receiving cookies from certain of our advertising Providers, please click here and here.
We may use the services of web analytics companies to help us measure the effectiveness of, and otherwise improve, our Services. To do this, we allow the web analytics companies to include web beacons and cookies on the web pages of our Services. The type of information collected via such web beacons and cookies includes click-throughs by users and other similar information. By supplementing our records, this information helps us learn things like user preferences, click-through rates, and how to improve our Services. We use Google Analytics as one of our web analytics companies. To learn more about Google’s privacy practices, please review the Google Privacy Policy. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.
We recognize our responsibility to protect the personal information you entrust to us. We maintain physical, electronic and procedural safeguards that comply with applicable law to guard your information. While we take precautions against unauthorized access to your personal information, no website or Internet transmission is completely secure. Accordingly, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of our Services is at your own risk. We urge you to take steps to protect your Personal Information when you are on the Internet by, for example, changing your passwords often using a combination of letters and numbers, and making sure you use a secure Internet browser.
Any web sites that you click to from one of the web pages may have been developed by unaffiliated entities over which we exercise no control. Such web sites may send their own cookies to end-users, collect data, or solicit personal information from you. We are not responsible for the privacy practices or the content of such web sites, including the use of any information collected when our end-users click through to such web sites. If you are concerned about the privacy policy of an entity with which we are not affiliated, we strongly encourage you to contact them directly or visit their individual web sites to learn more about their individual privacy policies.
Certain of our Providers who provide or enable certain functionality of our Services may also request or require that you download certain software or collect information from you, including personal information in order to access such functionality. If you choose to download the software, you do so at your own discretion and in accordance with their policies, not this one. We are not responsible for the contents of any software downloaded or the privacy practices of our Providers.
Our Service is not directed to persons under the age of 18 or the age of majority in your jurisdiction. If you are under the age of majority, you are prohibited from accessing the Services and may not give us any personal information or participate in any aspect of our Services. Except as may be required by law, we will not knowingly collect, maintain, or disclose any personal information from persons under the age of majority.
If you believe that we have collected personal information about a visitor or end-user who is under the age of 18, please contact us at privacy@risa.com and such account and/or personal information will be deleted.
We may revise this Privacy Policy from time to time. We will post any Privacy Policy changes on this page: risa.com/privacy and, if the changes are material, we will provide a more prominent notice. Your continued use of our Services after such change has been made will signify your acceptance of such change.
You may modify Personal Information that you have submitted by logging into your account and updating your profile information, or by emailing or calling us using the information in the ‘Contact Us’ section below. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Services for a period of time.
If you have any questions about this Privacy Policy, or if you have a complaint, or would like us to update information we have about you or your preferences, please contact us by:
Emailing us at privacy@risa.com
Calling us at 949-951-5815
Writing us at:
RISA Tech, Inc.
27442 Portola Parkway, Suite 200
Foothill Ranch, CA 92610
Last Updated: March 29, 2022