Make sure you are the Administrator or Manager on the Account.
Click here to learn more about the roles in RISA licensing.
Login to the RISA Customer Portal.
On the left panel; Manage > Users, click
Add Users to individually add users one at a time.
Import Users allows you to upload a .csv file. Watch this video to see how to use Import.

Option 1: Install new minor program update to convert to cloud licensing.
This option is very easy to run the new installation of a minor patch with no changes to the program, only licensing.

• Download the latest version of the program here.
• Run the installation on the local computer.
• When you open the program, it will ask for your login credentials (email & password).
• Email should have been set up in the Customer Portal in Step 1.

Option 2: Change only the license type to subscription and keep your existing version.
Are you Installing RISA or ADAPT?

RISA:
Adjust users licenses with the RISA Licensing Dashboard.
This option will only affect your licensing, not the version of the program installed.

• Logon to the computer and make sure you have Windows Admin rights to the computer
  (ability to write to the registry).
• On the computer with RISA installed, open the RISA Change License Type.
• This program can be located here: C:\Program Files\RISA\Utilities or C:\RISA\Utilities\
• Click on Current User and Local Machine to switch to the license type to Subscription.

ADAPT:

• Logon to the computer and make sure you have Windows Admin rights to the computer
  (ability to write to the registry).
• On the computer with RISA or ADAPT installed, open the License Dashboard program.
• Click Skip to jump right into the Dashboard.
• With the left panel Installed Products selected: you can click Configure next to each product.
• Switch ON the license type to Subscription and turn OFF the Key and Network options.
  
  

Option 3: Are you updating over 10 computers? Try our automated silent update tools.
Use the Silent Cloud Converter

• Click here for information on this Converter.

Note: You must be an Admin level Windows control to use this tool and write to the registries of the client computers.